For more in depth information, choose one of the following topics to get answers to frequently asked questions and solve common technical issues:
This page provides information specific to any hardware issues you may be experiencing.
This page explains how to apply specific settings to your PowerStream application in order to ensure that you receive the most benefits as a participant of the pilot.
This page provides information about how your estimated bill is predicted and various conservation tips to help you save.
You can control your PowerStream app when at home or away using the Web Control Centre. This page troubleshoots access and other issues you may be experiencing using this tool.
Download the Smart Home Monitoring app to access information from your smartphone! This page includes instructions on how to download the app from various mobile devices.
You can also contact our Customer Service Centre at 1-844-481-2661:
For questions about the pilot and to participate, press 1
- Eligibility requirements
- General FAQs
- Register to participate
For technical support, press 2
- How to use the product
- Product not functioning properly
For customer care and account questions, press 3
- Reschedule your installation
- Move related queries
- Your Rogers Smart Home Monitoring bill
Do you have suggestions about the product or on how we can do better?
Let us know at REM@rci.rogers.com