Account Payment Options

PowerStream accounts are payable by the following methods:

Telephone and personal computer banking offered by your financial institution:
 

When setting up your PowerStream account to pay by online banking, a payee search for "PowerStream" typically returns three possible matches. To set up your account to pay by online banking:

 

1. Select the payee* simply named "PowerStream":

Payment Options - My Bank

 

2. Enter your 10-digit PowerStream account number:

Payment Options - My Account Number

Choosing the correct payee will prevent any delay in your payment being received by PowerStream and applied to your account. Allow three to five business days for bill payment processing.

Online banking services are offered by these major financial institutions:

*PowerStream Inc. is not the billing agent for Collus PowerStream or PowerStream Energy Services Inc.

At most chartered banks and financial institutions:
 

Allow five business days for processing at charterd banks and financial institutions.

 
Pre-authorized payments:
 

New Pre-authorized Payment Applications:

Please print the Pre-authorized Chequing Application form, enter the required information, sign the form and attach a VOID Cheque.

Fax the completed application and voided cheque to 1-877-236-6396 or email to Payments@PowerStream.ca.

 

Change or cancel pre-authorized payments via the request forms below:

 
Postal mail:
 

Enclose both your cheque and invoice stub in the return envelope provided with your invoice, or mail to PO Box 3700, Concord, ON L4K 5N2.

 
Western Union:
 

PowerStream accepts account payments through Western Union from within the PowerSteam service territory of Aurora, Markham, Richmond Hill and Vaughan, elsewhere in Ontario, anywhere in Canada, and even worldwide.

Western Union payment outlets include Metro grocery stores, most Wal-Mart stores, Money Marts and many convenience stores. Western Union does charge a transaction fee that is payable by the customer.

Credit card:
 

PowerStream provides customers with two quick and easy ways to make electricity account bill payments by VISA, MasterCard or American Express. For more information about bill payment by credit card, read our frequently asked questions.

 

1. By web payment:

Choose one of the credit cards below. You will be transferred to a secure web page powered by our bill payment partner, Paymentus.

PowerStream Bill Payment System | Visa
PowerStream Bill Payment System | MasterCard
PowerStream Bill Payment System | American Express
 

2. By telephone payment:

Dial 1-866-416-6049 and you will be linked to a secure automated telephone payment system powered by our bill payment partner, Paymentus.

In person:
 

Cashier Locations:

 

After Hours Drop Box (cheques only):