Contact PowerStream

PowerStream's One Number
1-877-963-6900

PRESS 1 To report a power outage, electrical emergency or to hear when power will be restored, this service is available 24 hours-a-day, year-round.

PRESS 2 For Customer Service and general inquiries during normal business operating hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding holidays. Outside of normal business hours an automated, interactive service is available.

 

Underground Cable Locating

Before you dig call Ontario One Call at 1-800-400-2255 to locate PowerStream’s underground cables.

 

Water & Waste Water

PowerStream invoices for water and waste water on behalf of the municipalities of Markham and Vaughan. For billing, payment and high water inquiries as well as setting up a new account, contact PowerStream Customer Service at 1-877-963-6900

 

Media Relations

Members of the media can use this number to contact a representative from PowerStream’s Corporate Communications department on a 24/7 basis.

 

Fax

Customer Relations & General Inquiries: 1-877-236-6395

Collections & Payment Processing: 1-877-236-6396

All Other Departments: 1-877-236-6395

Account Payments:

P.O. Box 3700, Concord, ON L4K 5N2

General Correspondence:

161 Cityview Boulevard, Vaughan, ON L4H 0A9

PowerStream Barrie Office:

55 Patterson Road, Barrie, ON
Mon-Fri: 8:00 a.m. to 4:30 p.m.

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Markham Civic Centre:

101 Town Centre Boulevard, Markham, ON
Mon-Wed, Fri: 8:00 a.m. to 5:00 p.m.
Thurs: 8:00 a.m. to 7:00 p.m.

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Vaughan City Hall:

2141 Major Mackenzie Drive, Vaughan, ON
Mon-Fri: 8:30 a.m. to 4:30 p.m.

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* Cheques only please.

PowerStream Head Office:

161 Cityview Boulevard, Vaughan, ON

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PowerStream Barrie Office:

55 Patterson Road, Barrie, ON

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Markham Civic Centre:

101 Town Centre Boulevard, Markham, ON

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Vaughan City Hall:

2141 Major Mackenzie Drive, Vaughan, ON

 View Map

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ONLINE

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