| Monthly Residential Rates - February 1, 2013 The Ontario Energy Board defines the residential customer classification as an account taking electricity at 750 volts or less where the electricity is used exclusively in a separately metered living accommodation. Customers shall be residing in single-dwelling units that consist of a detached house or one unit of a semi-detached, duplex, triplex or quadruplex house, with a residential zoning. Separately metered dwellings within a town house complex or apartment building also qualify as residential customers. Multi-unit residential establishments such as apartment buildings supplied through one service (bulk metered) shall be classified as general service. |  | Understanding Your Bill |
| | | | | | Electricity: | | Regulated Price Plan * | | | | or | Retail Contract * | | | | | | | Delivery: | | | | | | | | | | | | | | | | | | | | | | | | | - Smart Metering Entity Charge - May 1, 2013
| | | | | | | | | Regulatory: | | | | | - Standard Supply Service Charge
| | | | | | | | | | - Market Service - May 1, 2013
| | | | | | | | | Debt Retirement Charge: | | | | | | | | | Global Adjustment Disposition - Non-RPP Customers: | | | | | | | | | Water and Sewer: | | | | | - Billed on behalf of the City of Vaughan
| | | | | - Billed on behalf of the City of Markham
| | | | | | | | | Loss Factor Adjustment: | | | | | | | | | Late Payment Charges: | | | Payments must reach the offices of PowerStream by the due date to avoid late payment charges. If your payment is not received by the due date shown on the front of your statement, a late payment charge of 1.5% per month (compounded to 19.56% annually) will be applied to your past due balance. Please give past due accounts your immediate attention, as failure to do so will result in collection action, which may result in disconnection of service. The Balance Forward (arrears) shown on your statement is due immediately. | | | | | | | More Information: | | | - Residential meters are read and billed every two months (approximately 60 days).
- Per month charges are prorated to the number of days for each bill period.
- York Region Rates apply to Aurora, Markham, Richmond Hill and Vaughan.
- For historic rates and pricing, see past issues of our customer newsletter, Across the Wires in the Publications Archive
| * HST applicable. Reg. # 857 503 346 |
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