In an emergency call 911.

Stay at least 10 meters away from any downed powerlines.

Fire

• Never use water on electrical equipment or wires
• Use a recommended dry chemical fire extinguisher
• Unplug appliance or equipment if possible

Rescue

If someone receives a shock from a faulty appliance and is still in contact with it, do not touch the person or appliance before unplugging it from the electrical outlet.

If a person or a vehicle is in contact with powerlines, do not touch either the person or the vehicle. Call 911 for help. Local emergency services will contact the electric utility to have the power shut off.

First Aid

Once a victim is free from the powerline or appliance, call 911 and begin first aid.

If unconscious, and either not breathing or breathing erratically, call 911 immediately - every second counts. Give assistance as required.

If in shock, reassure and keep the victim warm, but do not apply heat. Loosen clothing about the neck, chest and waist. If thirsty give sips of water - not alcohol.

If burned, avoid handling the affected area. Do not apply lotions, break blisters or remove burned clothing. If possible, cover the burns, including clothing, with a prepared sterile dressing. Where the skin is blistering, bandage loosely, otherwise apply bandages firmly. Don't use gauze, cotton or wool or any other material that is likely to stick.